Frequently Asked Questions
Buying from us is easy. For more information about buying, subscription & delivery, please read the information below. Find your answer below or send us a message for more information.

Purchasing

Subscription

Shop

Select your birdnest, choose sugar level, choose the quantity you want to receive per week, select how long you want to subscribe and add to cart!

After you finish selecting all your product, click checkout and you can make your payment.

We deliver your fresh birdnest to you every week.

Choose how many bottles you want us to deliver to you and how long you want this subscription to be.

Best consume the birdnest in 15days. However, it can last for 30days by placing in the fridge.

The recommended amount is 9 grams Р15 grams a week. One bottle of Shandon Birdnest contains 3 grams of dry birdnest. Thus, at least 3 to 4 bottles a week is recommended to get the amazing result by drinking constantly.

30% water and up to 70% birdnest can be found in the birdnest.

There is 0% preservative

Subscription

We deliver your fresh birdnest to you every week.

Choose how many bottles you want us to deliver to you and how long you want this subscription to be.

The subcription package does not have an expiry date. You may choose to skip a week if you are not available on that week

You cannot cancel however you can transfer to the other friend to enjoy your package. T&C Apply

Yes, of course.

To save your work, please contact us and we will give you a discount price.

Delivery

We deliver your birdnest every week!

For subscription services, you can choose which day and how many bottles you want us to deliver to your doorsteps in the product option section.

We will contact you before we send the birdnest to you.

If you cannot make it on time, please call us immediately for postpone the delivery.

We deliver our birdnest within West Malaysia.

Currently, we do not deliver to Sabah & Sarawak.

The radius of 20KM from Bukit Jalil can get free delivery.

From 20.1KM onwards, we charge an RM10 for delivery.

We only deliver within West Malaysia.

In some special occasions, we do charge for some of our product even you are in FREE-Delivery zone. We will state the delivery charges in the product description if there is any extra delivery charges.

Have unanswered questions?